Help center

How can we help?

How do I claim my business?

Search for your listing, open it and choose “Claim this business”, or go to Business portal → Claim. Our team reviews every claim and may contact the listed business phone or email.

Can I remove a negative review?

No. Owners can reply publicly and report reviews that break the community guidelines. Only Waynari moderators can act on reports.

How do I add my team?

In the business portal, open Team and invite people by email as a Manager or Content Editor. Invitations expire after 7 days and can be used once.

Do I need the app?

No. Business owners can manage everything on the website. The app is where travellers write reviews and posts.

Still stuck? Contact us.